/* Systems Design Tokens (Zendesk & Deskpro Inspired) */
:root {
    --bg-body: #f5f7f8;        /* Clean light workspace background */
    --bg-card: #ffffff;        /* White background for workspace cards */
    --bg-card-dark: #f8fafc;   /* Subtle background for headers/alternative rows */
    --bg-sidebar: #0f2d3a;     /* Deep teal/navy sidebar (Zendesk style) */
    --border-color: #d8dee2;   /* Soft slate borders */
    --border-color-soft: #f1f5f9;
    
    --primary: #1f73b7;        /* Zendesk corporate blue */
    --primary-hover: #16568c;
    --primary-soft: rgba(31, 115, 183, 0.08);
    --primary-light: #30aabc;
    
    --success: #00a656;        /* Zendesk solved green */
    --success-soft: rgba(0, 166, 86, 0.08);
    
    --warning: #f5a623;        /* Pending amber */
    --warning-soft: rgba(245, 166, 35, 0.08);
    
    --danger: #d13b4c;         /* Open/New red */
    --danger-soft: rgba(209, 59, 76, 0.08);
    
    --info: #06b6d4;
    --info-soft: rgba(6, 182, 212, 0.08);
    
    --text-dark: #2f3941;      /* Charcoal text for primary content */
    --text-secondary: #68737d; /* Standard slate grey text */
    --text-muted: #87929d;
    
    /* Variable maps to prevent contrast collision in views using legacy dark-theme classes */
    --text-light: #2f3941;      
    --text-light-soft: #4b5563; 
}

/* Global Reset & Base */
html {
    font-size: 14px;
    height: 100%;
}
@media (min-width: 768px) {
    html {
        font-size: 15px;
    }
}

body {
    background-color: var(--bg-body) !important;
    font-family: 'Inter', system-ui, -apple-system, sans-serif;
    color: var(--text-dark);
    min-height: 100%;
    margin: 0;
}

/* Main Layout Wrapper */
.layout-container {
    display: flex;
    height: 100vh;
    width: 100%;
    overflow: hidden;
}

.main-wrapper {
    display: flex;
    flex-direction: column;
    flex-grow: 1;
    min-width: 0;
    background-color: var(--bg-body);
    height: 100vh;
    overflow-y: auto;
}

/* Override text contrast inside main workspace content pane */
.main-wrapper .text-light,
.main-wrapper .text-white,
.main-wrapper h1.text-light,
.main-wrapper h2.text-light,
.main-wrapper h3.text-light,
.main-wrapper h4.text-light,
.main-wrapper h5.text-light,
.main-wrapper h6.text-light {
    color: var(--text-dark) !important;
}

.main-wrapper .text-secondary-light,
.main-wrapper .text-light-soft {
    color: var(--text-secondary) !important;
}

.main-wrapper .bg-card-dark {
    background-color: #f8fafc !important;
    color: var(--text-dark) !important;
}

/* Topbar Header Style */
.topbar {
    background-color: #ffffff;
    border-bottom: 1px solid var(--border-color);
    padding: 0.9rem 1.5rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
    z-index: 100;
    position: sticky;
    top: 0;
}

/* Sidebar Custom Navigation */
.sidebar {
    background-color: var(--bg-sidebar) !important;
    width: 260px;
    flex-shrink: 0;
    height: 100vh;
    display: flex;
    flex-direction: column;
    z-index: 200;
    border-right: 1px solid rgba(255, 255, 255, 0.1);
    transition: margin-left 0.25s cubic-bezier(0.4, 0, 0.2, 1), width 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

.sidebar-collapsed .sidebar {
    width: 75px;
    padding: 1.5rem 0.6rem !important;
}

.sidebar-collapsed .sidebar .brand-logo-text,
.sidebar-collapsed .sidebar .sidebar-group-title,
.sidebar-collapsed .sidebar .nav-text {
    display: none !important;
}

.sidebar-collapsed .sidebar .brand-logo-link {
    justify-content: center !important;
    gap: 0 !important;
}

.sidebar-collapsed .sidebar .nav-link {
    justify-content: center !important;
    padding: 0.8rem 0 !important;
    font-size: 1.25rem !important;
    gap: 0 !important;
}

.sidebar .nav-link {
    color: #cdd9e5 !important;
    font-weight: 500;
    padding: 0.75rem 1rem;
    border-radius: 6px;
    transition: all 0.15s ease;
}

.sidebar .nav-link:hover {
    background-color: rgba(255, 255, 255, 0.07) !important;
    color: #ffffff !important;
}

.sidebar .nav-link.active {
    background-color: var(--primary) !important;
    color: #ffffff !important;
}

.sidebar .text-light, 
.sidebar h1, .sidebar h2, .sidebar h3, .sidebar h4, .sidebar h5, .sidebar h6,
.sidebar span.text-light, .sidebar span.brand-logo-text {
    color: #ffffff !important;
}

.sidebar .text-secondary {
    color: #a5b4c4 !important;
}

/* Login Page Specific Layout */
.login-body {
    background-color: #f5f7f8 !important;
    color: #2f3941 !important;
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    font-family: 'Inter', system-ui, -apple-system, sans-serif;
    margin: 0;
    padding: 1.5rem;
}
.login-card {
    background-color: #ffffff !important;
    border: 1px solid #d8dee2 !important;
    box-shadow: 0 4px 24px rgba(0, 0, 0, 0.06) !important;
    border-radius: 12px;
    width: 100%;
    max-width: 420px;
    padding: 2.5rem;
}
.login-card .text-light, .login-card h2, .login-card h3 {
    color: #2f3941 !important;
}
.login-card .text-secondary {
    color: #68737d !important;
}
.login-card .bg-card-dark {
    background-color: #f8fafc !important;
}

/* Typography Helpers */
.fw-extrabold { font-weight: 800; }
.fs-7 { font-size: 0.85rem; }
.fs-7.5 { font-size: 0.8rem; }
.fs-8 { font-size: 0.72rem; }
.fs-6.5 { font-size: 0.9rem; }
.text-secondary-light { color: var(--text-secondary); }
.text-primary-light { color: var(--primary); }
.text-muted-soft { color: var(--text-muted); }

/* Custom Backgrounds & Borders */
.bg-body { background-color: var(--bg-body); }
.bg-card { background-color: var(--bg-card); }
.bg-card-dark { background-color: var(--bg-card-dark); }
.border-dark-soft { border-color: var(--border-color) !important; }

/* Cards Overhaul */
.card {
    background-color: var(--bg-card) !important;
    border: 1px solid var(--border-color) !important;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.05) !important;
    color: var(--text-dark) !important;
}

/* Cards Glow override for light mode */
.border-glow {
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.05) !important;
    border: 1px solid var(--border-color) !important;
}

/* Buttons Custom Styles */
.btn-primary {
    background-color: var(--primary);
    border-color: var(--primary);
    font-weight: 600;
    transition: all 0.2s ease-in-out;
}
.btn-primary:hover, .btn-primary:focus {
    background-color: var(--primary-hover);
    border-color: var(--primary-hover);
    transform: translateY(-1px);
}
.btn-outline-primary {
    color: var(--primary);
    border-color: var(--primary);
    font-weight: 500;
}
.btn-outline-primary:hover {
    background-color: var(--primary);
    border-color: var(--primary);
    color: white;
}
.btn-secondary {
    background-color: #f1f3f5;
    border-color: #e2e8f0;
    color: #495057;
    font-weight: 500;
}
.btn-secondary:hover {
    background-color: #e9ecef;
    border-color: #cbd5e1;
    color: #212529;
}
.btn-outline-secondary {
    border-color: var(--border-color);
    color: var(--text-secondary);
}
.btn-outline-secondary:hover {
    background-color: #f8fafc;
    color: var(--text-dark);
}
.btn-outline-dark-soft {
    border-color: var(--border-color);
    color: var(--text-secondary);
}
.btn-outline-dark-soft:hover {
    background-color: #f8fafc;
    color: var(--text-dark);
}

/* Form Controls & Inputs */
.form-control, .form-select {
    background-color: #ffffff !important;
    border: 1px solid #cbd5e1 !important;
    color: var(--text-dark) !important;
    transition: all 0.2s ease;
}
.form-control:focus, .form-select:focus {
    border-color: var(--primary) !important;
    box-shadow: 0 0 0 3px rgba(31, 115, 183, 0.18) !important;
    outline: none;
}
.form-control::placeholder {
    color: var(--text-muted) !important;
}

/* Interactive Timeline & Chat Bubble Styles */
.bg-warning-soft-opaque {
    background-color: #fffbeb;
    border: 1px solid #fef3c7 !important;
    color: #92400e !important;
}
.bg-primary-soft-opaque {
    background-color: #f0f9ff;
    border: 1px solid #e0f2fe !important;
    color: #0369a1 !important;
}

/* Status Badges */
.bg-primary-soft { background-color: var(--primary-soft) !important; color: var(--primary) !important; }
.bg-success-soft { background-color: var(--success-soft) !important; color: var(--success) !important; }
.bg-warning-soft { background-color: var(--warning-soft) !important; color: var(--warning) !important; }
.bg-danger-soft { background-color: var(--danger-soft) !important; color: var(--danger) !important; }
.bg-info-soft { background-color: var(--info-soft) !important; color: var(--info) !important; }
.bg-secondary-soft { background-color: #f1f3f5 !important; color: var(--text-secondary) !important; }

.border-left-warning-bold {
    border: none !important;
    border-left: 4px solid var(--warning) !important;
}
.border-left-primary-bold {
    border: none !important;
    border-left: 4px solid var(--primary) !important;
}
.border-left-secondary-bold {
    border: none !important;
    border-left: 4px solid var(--text-muted) !important;
}
.border-left-warning { border-left: 4px solid var(--warning) !important; }
.border-left-info { border-left: 4px solid var(--info) !important; }
.border-left-success { border-left: 4px solid var(--success) !important; }
.bg-card { background-color: #ffffff !important; }

/* Table Overrides for light mode */
.table {
    color: var(--text-dark) !important;
}
.table tbody tr {
    border-bottom: 1px solid #eef1f4;
    transition: background 0.1s ease;
}
.table tbody tr:hover {
    background-color: #f8fafc !important;
}

/* Dropdowns */
.dropdown-menu {
    background-color: #ffffff !important;
    border: 1px solid var(--border-color) !important;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08) !important;
}
.dropdown-item {
    color: var(--text-dark) !important;
}
.dropdown-item:hover {
    background-color: #f1f5f9 !important;
    color: #000000 !important;
}
.dropdown-header {
    color: var(--text-muted) !important;
    border-color: var(--border-color) !important;
}

/* Code block pre-wrap */
.pre-wrap {
    white-space: pre-wrap;
    word-break: break-word;
}
.code-font {
    font-family: 'Consolas', 'Monaco', monospace;
    font-size: 0.9rem;
}

/* Scrollbars */
::-webkit-scrollbar {
    width: 6px;
    height: 6px;
}
::-webkit-scrollbar-track {
    background: var(--bg-body);
}
::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 3px;
}
::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

/* Responsive sidebar hides under 768px */
@media (max-width: 767.98px) {
    .sidebar {
        display: none !important;
    }
}

/* Custom Spacing Fallback */
.mb-4\.5 {
    margin-bottom: 2rem !important;
}

/* Sidebar Grouping Header */
.sidebar-group-title {
    font-size: 0.68rem !important;
    font-weight: 700 !important;
    color: rgba(255, 255, 255, 0.45) !important;
    letter-spacing: 0.08em;
    padding-left: 0.5rem;
}